WebHornet tries to answer all questions via email, keeping our costs affordable for our customers.  We highly recommend submitting in a ticket, most questions can be answered via email.

If the WebHornet Team is required to login to your website, below are a few examples of why Hornet Helper Hours would need to be purchased:

• Make text changes/updates to your website
• Updates to Enhanced Modules
• Graphic Assistance
• Social Media Assistance
• Change Module Assistance
• Adding code to HTML
• Adding video
• E-commerce Assistance
• Design assistance
• Layout (Template) assistance
• SEO assistance
• Training

Hornet Helper Hours can be purchased at any time ($35.00 per hour). 
Hornet Helper Hours MUST be purchased before website assistance will be received.